News
All the latest news from Motor Answering and the automotive industry.
Neil Murphy Joins Motor Answering as Head of Sales
Posted by: Neil Murphy | Posted on: June 3rd, 2014 | 0 Comments
Neil Murphy has joined call handling specialists, CallCare’s C-suite as the new Head of Sales for Motor Answering.
Motor Answering provide dedicated telephone answering services to car dealerships throughout the UK. Neil brings his experience and expertise on board and is focusing on customer retention strategies to ensure his clients fully benefit from this service. His strong customer-focused attitude, will ensure that Motor Answering continues to led the motoring industry as experts in telephone answering. Read More
Pick Up Your Phone!
Posted by: Neil Murphy | Posted on: June 3rd, 2013 | 0 Comments
Last month, a McLaren F1 became the most expensive modern car ever sold, netting in excess of £3.5 million for the supercar dealership involved. But, says leading used car network Motors.co.uk, some dealers in the UK could be missing out on valuable sales because they don’t pick up the phone or respond to emails quickly enough for consumers. Read More
Dealers criticised for slow call answering
Posted by: Neil Murphy | Posted on: April 23rd, 2013 | 0 Comments
A new survey has found that the UK’s motor dealers risk losing business because they are leaving customers hanging on the telephone for almost 40 seconds at a time. Previous research has shown 90% of callers will hang up within 40 seconds if forced to listen to silence while on hold.
